Volunteers without Tears - why less is sometimes more
Volunteers can do a fantastic job. However, helping is not always straightforward. This film tries to illustrate how useful training, guidelines and structure can be for people who are new to volunteering and who may find themselves dealing with difficult situations.

​“Thanks so much for sending this video through - it’s fabulous.   It’s the most engaging video I’ve seen for ages and pitched really well with nice simple language. It’s a brilliant way of getting over the importance of good practice systems when involving volunteers or volunteering, in a lovely light-hearted way. Would you be happy for us to share this with volunteers who may be doing this type of role, particularly at the moment and also groups who involve volunteers in this type of role please?”
 Eileen Fielding
Development Officer
Dudley CVS Volunteer Centre